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Six Hard Questions Executives Are Asking About AI—And How We Must Answer Them
At last week’s IE Executive MBA 2025 Round Table, I joined Bernardo Crespo and Lucia Egea to speak on the theme: In Search of the Technological El Dorado – Entrepreneurship, Innovation, and Surviving the Whirlwind of AI Change. It was a lively and thoughtful session, but what made it particularly meaningful was the calibre of…
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Why AI Agents Must Make Room for Love
What Happens When AI Gets It Done but Gets It Wrong? We’ve spent decades telling customers they’re empowered—while quietly burdening them with the work.Click this. Enter that. Wait here. Try again. We called it self-service.But let’s be honest: it was delegation.To the customer. And now, with AI agents ready to take on more, we stand…
